Refunds & Exchanges

Any brand new product purchased from our store can be returned for a full refund, exchange or store credit within 30 days of date of purchase.

To be eligible for a return, exchange or store credit your item must be in new and unused condition and in the original packaging.

To complete your return please email customer service at; info@bowandstern.com.au

Once we receive your return and verify it is in original condition, we will send you an email to notify you that we have received your returned item. Discounted items can apply for an exchange or store credit. We do not accept refunds on discounted items.

The return will be processed and a full refund, exchange or store credit will be issued.